Primary speaker:
Rob Page, Manager of IT, MedIT/Rehab, Temerty Faculty of Medicine
Additional speaker:
Mahruf Razzaque, System Specialist, MedIT, Temerty Faculty of Medicine
Description:
What does endpoint modernization look like when you begin with limited inventory visibility, fragmented tooling, decentralized control and no clear compliance posture?
This session will share how Temerty Medicine modernized endpoint management for administrative devices by working with EASI’s Digital Workplace team to adopt Microsoft Intune as our primary platform for Windows devices. We will walk through where we started and we will be blunt about the state of what we inherited. Our “Dark Ages” featured a complete lack of inventory, a fragmented IT landscape and the daunting reality of simply not knowing what we didn’t know.
We will explore why we moved away from traditional on-premises tools and how we designed a modern management model that aligns with institutional standards and security requirements. You will see how we tackled device onboarding, configuration baselines, application delivery and update management while balancing necessary consistency against the realities of a diverse academic environment.
Crucially, we will show how our beginning state drove our decision-making. If your starting point looks different (or better), your path will look different, too. Beyond the technical architecture, we will discuss the vital role of stakeholder engagement. We will share how we managed the project side: communicating with leadership, coordinating with wary departments and supporting local IT staff through a major transition.
Attendees will get a realistic look at timelines and resource requirements while learning directly from our struggles and successes. Whether you are drowning in unmanaged devices or just looking to refine your current strategy, you will walk away with practical insights for your own journey out of the Dark Ages.
